Question 1

How are streaming plan prices and terms set?

Accepted Answer

The current published catalog shows the plan details and prices saved by the owner. Radarclips checkout supports automatic monthly and yearly subscriptions only when that exact term price is configured for the plan. A yearly price is not calculated from the monthly price. The owner may save a quarterly price, but quarterly checkout is not supported. Check the catalog for current prices and inclusions.

Question 2

Can I start checkout whenever I want?

Accepted Answer

The owner can open or close streaming sales. When sales are closed, published plan details and owner-set prices remain available to review, but checkout cannot start. The catalog shows current availability. Open sales still require configured payments, a supported published plan, a supported monthly or yearly term, and that term’s exact saved price.

Question 3

Does Radarclips checkout include a trial?

Accepted Answer

Radarclips checkout does not offer a trial. FWG membership billing and any FWG trial are separate from Radarclips checkout; they are not a free term or an automatic FWG membership included with a Radarclips purchase.

Question 4

When does a checkout become a purchase?

Accepted Answer

Returning from hosted checkout does not confirm a purchase. Radarclips checks with the billing provider, and the checkout can remain pending until the provider verifies it. Canceled or unverified checkouts do not create a purchase in My Plans.

Question 5

What will I see in My Plans?

Accepted Answer

After verification, My Plans shows the saved plan, selected term and saved price, plus Radarclips access dates when they are available. Subscription status and the next scheduled renewal come from the billing provider and can be pending or unavailable. The dashboard also lists confirmed renewal history. Recurring billing can be managed through the billing portal.

Question 6

Does a Radarclips purchase activate FWG access or start a stream?

Accepted Answer

No. A Radarclips checkout does not automatically activate an FWG membership, start streaming, or provision a server. While a verified purchase has active Radarclips access, My Plans can show FWG access instructions saved by the owner for that purchase. If the owner has not saved instructions, the dashboard says they are not yet available.

Question 7

How do I request support about a purchase?

Accepted Answer

Sign in, open My Plans, and choose Request support on the saved purchase. Enter your message and submit it. The request is saved with purchase context such as the plan, term, saved price, access status, and billing details recorded by the app. The form confirms when the request is submitted; no response time or outcome is promised.